Support
If you cannot find what you need here, write in - emails are usually answered within a few working days.
Notifications are not arriving
This is the most common issue and the cause is usually the phone’s battery management rather than the app.
- In the app, go to Settings - Reminder settings - Send test notification. If it arrives, permissions and channels are fine.
- On the same screen, “Notifications are not arriving” opens a step-by-step guide for your device brand.
- In the phone’s settings, turn off battery optimisation for Money Agenda.
- On Android 12 and above, make sure the exact alarm permission is granted.
Moving data to another phone
- Backup file: Settings - Backup, create a password-protected backup, move the file to the new phone and restore it there. The password stays with you alone; if it is lost, the file cannot be opened.
- Cloud backup: if you sign in with Google, your records are stored against your account and appear on the new device when you sign in with the same account.
I bought Pro but ads are still showing
Use Restore my purchases on the Pro screen. A temporary problem reaching Play does not remove the entitlement; it returns on its own once the connection is back.
To cancel a subscription, use the subscriptions section of your Google Play account; the “Manage subscription” link in the app takes you there.
Which Android versions are supported
Android 8.0 (API 26) and above. Tablet layout is supported.
Is there an iPhone version
Not at the moment.
Where does my data go
It stays on your phone. See the privacy policy.
Contact
When reporting a problem, include your device model, Android version and the app version (Settings - Version).